[jpjapers]

Hi, Ive tried 2 webcams and 2 different plugins (3dsmax and sketchup) and every time all i get is a white screen when i try to view the AR Output. This is becoming incredibly frustrating as i would like to use this for a College presentation. Does anyone know how to fix this?

Thanks
Jack

[g.defusco]

Hello,
please ensure that you have the latest graphics card drivers installed on your PC.

Also, you can try to download the ARPlayer and some of the sample models available at
http://www.inglobetechnologies.com/armedia_player.php
and see if your problem still persits.

Best regards,
Support @ Inglobe Technologies

[VirtuallisAR]

I had this issue at a sony vaio that I tested, and I see something: every computer that do not have nvidia or Ati card drivers, could happen this. Intel motherboard graphics cards works fine, But at Sony systems I got the white screen.
Could you please put what graphic cards your PC has?
I will put here the tecnical names of this sony vaio card also.
Chers

Dan k

[shohaigh]

hi,

i got same problem, when i press "View" 3ds max 2010 white screen comes.

im using "acer aspire 5738z".

using built-in Crystal Eye webcam.

web cam works fine on other applications like skype etc.



i also tried with AR-media player. same result (white screen).

plz help

[g.defusco]

Hello shohaigh,
please ensure that you have the latest graphics card drivers installed on your pc and try again.

Support @ Inglobe Technologies